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TrafficStars team FAQ

2-Step Verification

Set up 2-Step Verification (two-factor authentication) for the security of your account.

How to set it up

  1. Go to your profile settings.

  2. 2-Step Verification photo 1
  3. Enable Google Authenticator

  4. A pop-up message will appear. Click Enable.
  5. 2-Step Verification photo 3
  6. Sign In to your account.
  7. 2-Step Verification photo 4
  8. Scan the QR code.
    Click Unable to scan, if you are unable to scan the code. Then you'll see a letter code, which you should enter into the app.
  9. Enter the code from the Google Authenticator app in the One-time code field.
  10. Enter the device name (optional).
  11. 2-Step Verification photo 5
  12. Press Confirm.
Your 2-Step Verification is now set up. After each login to the platform, you will need to enter your 6-digit code from your Google Authenticator app.

If you have lost your mobile phone, you can contact your account manager or support@trafficstars.com to reset the 2-step verification.

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