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TrafficStars team FAQ

2-Step Verification

Set up 2-Step Verification (two-factor authentication) for the security of your account.

How to set it up

  1. Go to your profile settings.

    2-Step Verification photo 1

  2. Enable Google Authenticator.

  3. A pop-up message will appear. Click Enable.

    2-Step Verification photo 3

    Sign In to your account.

    2-Step Verification photo 4

  4. Scan the QR code.

    Click Unable to scan, if you are unable to scan the code. Then you'll see a letter code, which you should enter into the app.

  5. Enter the code from the Google Authenticator app in the One-time code field.

  6. Enter the device name (optional).

    2-Step Verification photo 5

  7. Press Confirm.

Your 2-Step Verification is now set up. After each login to the platform, you will need to enter your 6-digit code from your Google Authenticator app.

If you have lost your mobile phone, you can contact your account manager or to reset the 2-step verification.

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